Other languages

Information on popular consumer topics, including how to contact us, available in more than 20 community languages.

Forms and publications

View a complete list of our forms and publications.


Information about legislation, public consultations and reviews administered by Consumer Affairs Victoria.


Anybody can fall for a scam. Find out about various scams and how to avoid them.

Apps and online tools

Our free renting app, shopping app, online scams quiz and more.

Newsletters and social media

Subscribe to our email updates or follow us on Twitter and Facebook.

Data sets

Reportable data sets we have made available for re-use by the community.

Consumers with a disability

Information to help consumers with disabilities protect their consumer rights. Includes Easy English Factsheets you can print for reference.

Koori resources

Information for Koori consumers about shopping rights, renting, buying a car, money and debt, funeral products, dispute resolution and more.

Teacher resources

Check out our fun and interesting resources that assist teachers to educate students on consumer issues.

Managing debt

Information and advice for consumers about debt problems, types of debt and financial counselling.

Advice in a disaster

Information about your rights and obligations in the event of a disaster.


Download copies of our research papers.

Develop a code of conduct

Information to help industries in Victoria develop a voluntary codes of conduct.