Other languages

Information on popular consumer topics, including how to contact us, available in more than 20 community languages.

Forms and publications

View a complete list of our forms and publications.

Apps and online tools

Our free renting app, shopping app, online scams quiz and more.

Newsletters and social media

Subscribe to our email updates or follow us on Twitter and Facebook.

Data sets

Reportable data sets we have made available for re-use by the community.

Consumers with a disability

Information to help consumers with disabilities protect their consumer rights. Includes Easy English Factsheets you can print for reference.

Koori resources

Information for Koori consumers about shopping rights, renting, buying a car, money and debt, funeral products, dispute resolution and more.


Download copies of our research papers.

Develop a code of conduct

Information to help industries in Victoria develop a voluntary codes of conduct.