Other languages

Information on popular consumer topics, including how to contact us, available in more than 20 community languages.

Forms and publications

View a complete list of our forms and publications.

Apps and online tools

Our free renting app, shopping app, online scams quiz and more.

Newsletters and social media

Subscribe to our email updates or follow us on Twitter and Facebook.

Family violence resources

Information and advice for people experiencing family violence in a tenancy.

Resources for young consumers

Information, advice and links for young people, about their shopping and renting rights, buying a car, avoiding scams, resolving problems and starting a business.

Data sets

Reportable data sets we have made available for re-use by the community.

Consumers with a disability

Information to help consumers with disabilities protect their consumer rights. Includes Easy English Factsheets you can print for reference.

International students

Information to help international students understand their renting rights and other consumer rights in Victoria.

Koori resources

Information for Koori consumers about shopping rights, renting, buying a car, money and debt, funeral products, dispute resolution and more.

Teacher resources

Check out our fun and interesting resources that assist teachers to educate students on consumer issues.

Managing debt

Information and advice for consumers about debt problems, types of debt and financial counselling.


Download copies of our research papers.

Develop a code of conduct

Information to help industries in Victoria develop a voluntary codes of conduct.