Organisations that assist consumers with a disability

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Disability Services Commissioner

The Commissioner works with people with a disability to resolve complaints about disability service providers, and works with disability service providers to improve outcomes for people with a disability. For more information, visit the Disability Services Commissioner website.

Office of the Public Advocate, Victoria

The Office of the Public Advocate aims to promote and protect the rights and dignity of people with disabilities. For more information, visit the Office of the Public Advocate website.

Department of Human Services - Disability Services Division

Funds providers across the non-government sector to provide direct support and care for people with an intellectual, physical, sensory and neurological disability, and acquired brain injury in Victoria. The Division also provides some care and support services to people with a range of disabilities. For more information, visit the Disability Services Division section of the Department of Human Services website

NDIS Quality and Safeguards Commission

Promotes safe, quality services for National Disability Insurance Scheme participants. From 1 July 2019, it can help with complaints about NDIS providers from Victorian participants. For more information, visit the NDIS Quality and Safeguards Commission website.

Scope

Scope is committed to overcoming the personal, structural and attitudinal barriers that prevent those with disability from participating in community life. For more information, visit the Scope website.

Disability Advocacy Resource Unit (DARU)

DARU is a statewide service run by and for people with disabilities. For more information, visit the DARU website.

Victorian Advocacy League for Individuals with Disability (VALID)

VALID provides individual advocacy support to adults with an intellectual disability and their families. For more information, visit the VALID website.

Independence Australia

Independence Australia is a not-for-profit organisation with particular expertise in the area of spinal cord injury and poliomyelitis; however, also provides services for people with a wide range of physical disabilities including cerebral palsy, motor neurone disease, acquired brain injury, multiple sclerosis and stroke. For more information, visit the Independence Australia website.

Better Hearing Australia

Better Hearing Australia provides free, independent and professional information and advice on managing hearing loss. For more information, visit the Better Hearing Australia website.

Vision Australia

Vision Australia is committed to providing people who are blind or have low vision to fully participate in every part of life they choose. For more information, visit the Vision Australia website.

Victorian Mental Illness Awareness Council (VMIAC)

VMIAC provides support, advocacy and referrals to people who are experiencing, or have experienced in the past, emotional or mental distress. For more information, visit the VMIAC website.

Carers Victoria

Carers Victoria is the statewide voice for family carers, representing and providing support to carers in the community. For more information, visit the Carers Victoria website.

Transport Accident Commission (TAC)

TAC pays for treatment and benefits for people injured in transport accidents. For more information, visit the TAC website.