Records checks - licensed and registered businesses

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To apply for occupational licences and registrations administered by the Business Licensing Authority (BLA) you must satisfy various eligibility requirements. The BLA conducts checks with the Australian Criminal Intelligence Commission (ACIC) and other agencies to verify the eligibility of applicants and associated people to hold a licence or registration.

Applicants and each person associated with an application must:

  • fill in and sign the Consent to national criminal history and other record checks form
  • provide four identity documents
  • certify the documents and their own identity.

Download the Consent to national criminal history and other record checks form (Word, 141KB).

Four identity documents

ACIC has replaced the previous 100-point identity system with a new set of identity requirements. To complete the record checks form, provide four documents including at least:

  • one commencement of identity document, and
  • one primary use in the community document, and
  • two secondary use in the community documents.

Commencement documents – at least one of these

  • full Australian birth certificate (not an extract or birth card)
  • current Australian passport (not expired)
  • Australian visa current at time of entry to Australia as resident or tourist; for example, a stamp in a passport, a Visa Entitlement Verification Online (VEVO) printout, any valid visa issued by the Department of Home Affairs
  • ImmiCard issued by the Department of Immigration and Border Protection that enables the cardholder to prove their visa and/or migration status and enrol in services
  • certificate of identity issued by the Department of Foreign Affairs and Trade to refugees and non-Australian citizens for entry to Australia
  • document of identity issued by the Department of Foreign Affairs and Trade to Australian citizens or persons who possess the nationality of a Commonwealth country, for travel purposes
  • certificate of evidence of resident status; for example, Australian citizenship certificate, identity document issued by the Department of Home Affairs.

Primary documents – at least one of these

  • current Australian driver licence, learner permit or provisional licence issued by a state or territory, showing signature and/or photo and the same name as claimed
  • Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
  • current passport issued by a country other than Australia (must also be accompanied by a passport stamp or VEVO visa printout, which can also serve as your commencement document)
  • current proof of age or photo identity card issued by an Australian government agency or a state or territory government in your name with photo and signature; for example, working with children check, marine licence
  • current shooter or firearm licence showing signature and photo (not minor or junior permit or licence)
  • for people aged under 18 with no other Primary Use in Community Documents, a current student identification card with photo or signature.

Secondary documents – at least two of these

  • Medicare card only (private health care/insurance cards are not accepted)
  • bank card or bank statement (excluding credit or debit cards or statements)
  • enrolment with the Australian Electoral Commission
  • photo identity card issued by the Australian Government or a state or territory
  • certified academic transcript from an Australian university
  • Australian tertiary student photo identity document
  • Australian secondary student photo identity document
  • evidence of right to a government benefit (Centrelink or Veterans Affairs)
  • certificate of identity issued by the Department of Foreign Affairs and Trade to refugees and non-Australian citizens for entry to Australia (if not used as a commencement document)
  • document of identity issued by the Department of Foreign Affairs and Trade to Australian citizens or people who possess the nationality of a Commonwealth country, for travel purposes (if not used as a commencement document)
  • convention travel document secondary (United Nations) issued by the Department of Foreign Affairs and Trade
  • foreign government issued documents; for example, driver licence, firearm licence
  • security guard or crowd control photo licence
  • consular photo identity card issued by the Department of Foreign Affairs and Trade
  • photo identity card issued to an officer by a police force
  • photo identity card issued by the Australian Defence Force
  • Aviation Security Identification Card
  • Maritime Security Identification Card
  • credit reference check
  • authorised referees report (contact the BLA about this report).

Document requirements

  • The documents provided by each person submitting a records check form must include evidence of their full name and date of birth and their photograph.
  • If none of the documents include a photograph, they must submit a passport-style photograph certified as being their true likeness.
  • If the identity documents provided are under two or more different names (for example, a birth certificate in your maiden name and a driver licence in your married name), you must provide evidence of the name change. This means providing a Deed Poll or change of name certificate issued by the Australian Registry of Births, Deaths and Marriages, or an Australian marriage certificate issued by a state or territory, in addition to the four identity documents. Church or celebrant-issued certificates are not accepted.
  • Change of name documents must be originals or certified true copies and do not count towards the required minimum four identity documents.
  • If all the identity documents provided are under the same name, there is no requirement to provide proof of name change for an alias or maiden name listed in the Consent to national criminal history and other record checks form.

Certification

Certification of documents means that:

  • all documents provided, including proof of change of name documents, must be certified as being true copies of the original documents, and
  • any documents provided in a language other than English must be accompanied by a translation that is endorsed or stamped by an accredited translation agency.

Who can certify documents

All documents must be certified by a person listed in Schedule 2 of the Statutory Declarations Regulations 2018 (Cth). These include pharmacists, Justices of the Peace and police officers. The full list is on the Consent to national criminal history and other record checks form.

Certification of online documents

Some documents may be difficult to certify as true copies of original documents, particularly if they are printouts of online originals. This may include, for example, printouts from Visa Entitlement Verification Online or the Australian Electoral Office,  bank card statements or credit reference checks. If these documents are not certified, we will verify them through our access to other databases.

We will not accept uncertified copies of documents where the originals are not online, such as passports, driver licences, government photo identity cards or Medicare cards. If people submit uncertified copies of these types of documents, we will require them to be properly certified.

Linking identity to documents

Every person submitting a records check form must establish the link between them and the identity they are claiming in their identity documents by either:

  • having one of the photo identity documents certified as being a true likeness of them, or
  • uploading a photo of them holding next to their face one of the photo identity documents that has been certified as being a true copy of the original document. The faces must be clearly visible and recognisable.

If none of the identity documents contain a photograph, the subject of the records check form must submit a passport style photograph that has been certified as being their true likeness, in addition to the four identity documents.

Release of disclosable court outcomes to applicants

Where the BLA receives a police check result from ACIC containing a disclosable court outcome, it is now required to send that result as soon as practicable to the person who is the subject of the police check. They will have an opportunity to dispute that result. Any dispute will be passed on to ACIC by the BLA.

For any enquiries or to dispute the results of a check, complete and lodge the BLA enquiry form.