Information about false or misleading representations, pricing mistakes, exceptions and penalties.
Information about door-to-door sales, laws, permitted hours, and cooling off or cancelling a door-to-door sales agreement.
Information about telemarketing or phone sales, permitted hours, and cooling off or cancelling a telephone sales agreement.
Information about consumers rights when repairs and spare parts for products are not available for a reasonable time.
An explanation of whether a store or manufacturer is responsible for handling problems with a product.
Information about the consumer guarantees that apply to goods and services under the Australian Consumer Law.
Information and advice about buying and selling parallel imports.
Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.
Information about maximum penalties that can be imposed on businesses for specific breaches of consumer laws.
Information about when a store is permitted to search a consumer’s bag.