Information for financial counselling service providers on initial contact response, triage, intake, and assessment.
Information on the report to scope and determine an effective and efficient integrated phone and face-to-face service delivery model for the Consumer Affairs Victoria-funded Generalist Financial Counselling Program (GFC) and MoneyHelp.
Rules for when rent can be increased; how to tell renters about a rent increase; how increases are calculated.
Rules about paying rent in advance, rent payment methods, rent receipts, and illegal fees or fines.
A new approach is being introduced shortly to streamline the registration and reporting requirements for charities that conduct fundraising in Victoria.
Definitions and summaries of the different fundraiser roles.
Information on bookkeeping and financial records for fundraisers and charities, including completing annual returns. Also how to change or renew registration details for a fundraiser and when you have to notify us of these changes.
Explains the paperwork and procedure required to register as a fundraiser, including for urgent applications following a natural disaster. Also explains what happens after we receive your application and when you can start fundraising.
Links to the form you should submit to change registration details for a fundraiser. Includes the fax number and postal address for sending the form.
Explains how to establish a patriotic fund, and what happens when Consumer Affairs Victoria approves or rejects an application