This update outlines changes to reporting processes for the Financial Counselling Program Family Violence Initiative 2016-17.
Outlines the family violence eligibility criteria and reporting processes that all financial counsellors should use from 1 October 2016.
An update on refinements to the service model to assist with delivering the Financial Counselling Program.
Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.
Sets out the types of organisations and activities that don’t have to register as a fundraiser. Also lists the obligations of an exempt fundraiser.
Information on conditions we may place on fundraiser registration, depending, for example, on how much of the money raised will be donated to the beneficiary.
Information about when a store is permitted to search a consumer’s bag.
Tips and links for the safe use of quad bikes (four-wheeled motorbikes).
Information about banned products, mandatory safety standards, and product recalls.
Information about consumer rights when stores deal with uncollected goods, and how long they must keep them.