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Auditing estate agents trust accounts

Information from Consumer Affairs Victoria for estate agents: annual auditing of trust accounts, variations of audit date and reporting requirements.

Names, rules and disclosure statement - co-operatives

Information on how to develop and apply for approval of a co-operative name, rules and disclosure statement.

Home improvements costing $10,000 or less - checklist

Checklist to help people with home improvements in Victoria; covers finding a tradesperson or other contractor, deposits and payments.

Director approved form for use in agency authority - rebate statement (Word, 120 KB) docx

Director approved form for use in agency authority - making a complaint concerning commissions and/or outgoings (Word, 107 KB) docx

Director approved form for use in agency authority - notice of commission sharing (Word, 115 KB) docx

Statement of Expectations evaluation report 2018 (PDF, 836 KB) pdf

Stakeholder Engagement Framework

Response to Statement of Expectations 2017-19

The Director of Consumer Affairs Victoria's response to the Minister for Consumer Affairs, Gaming and Liquor Regulation's Statement of Expectations

Rental Stress Support Package

The Victorian Government has allocated $7.79 million in funding to deliver the Rental Stress Support Package.