Information on retirement village protocol 1, which looks at how residents should be informed about proposed changes to services.
Information on retirement village protocol 7 which looks at good practice for managing refurbishing and reinstating of units when a resident leaves.
Provides definitions for key terminology related to estate agents and their role.
Explains what a retirement village operator is legally required to do when a complaint is received and what they should not do when handling a complaint.
Forms and information on how to apply for an conveyancer’s company licence, including eligibility.
Lists the changes to business details about which motor car traders must inform the Business Licensing Authority.
Information on how a motor car trader's licence can be surrendered or cancelled.
Information for conveyancers in Victoria: auditing trust accounts.
Information for estate agents in Victoria: agency authorities, rebates, commission, contracts and disclosure statements.
Resources to help property managers meet their obligations when a tenant experiences family violence.