How businesses in Victoria must give written notice of intent to dispose of uncollected goods or uncollected vehicles
Explains what businesses in Victoria must do to dispose of high-value uncollected goods and vehicles.
Information about the consumer guarantee that services will be provided within a reasonable time, if no time was set.
Information on consumer rights when a service causes damage to property.
Information about consumer rights in relation to cash-back and bonus offers such as rebates, prizes and gifts with purchase.
Information explaining when certain words, labels or logos are considered a country of origin representation.
Information on referral selling definitions and penalties.
The Commonwealth Government has introduced an Information Standard under the Australian Consumer Law (ACL) for all egg producers that prescribes their obligations when promoting or selling free range eggs.
Information about consumer rights relating to gift vouchers, gift cards, promotional vouchers and discount coupon books.
Tips for buying energy products and services, and key contacts for problems with an energy supplier.