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  • Group buying and daily deals

    Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.

  • Change of mind

    Information about refund rights when a consumer changes their mind.

  • Selling a car

    New and used cars, trade-ins, private sales, auctions, auto parts recyclers, roadworthy and registration

  • Compensation claims - cars

    How to apply to the Motor Car Traders Guarantee Fund for compensation for a loss suffered after purchasing a car

  • Buying a used car at auction

    Information for Victorian consumers about buying a used car at auction. Includes warranty and cooling-off rights, roadworthy, bidding rules.

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