Tips and links for the safe use of quad bikes (four-wheeled motorbikes).
Explains consumer rights when it comes to cancelling bookings in the event of a crisis and why a cancellation policy may avoid potential problems.
Explains what businesses in Victoria must do to dispose of high-value uncollected goods and vehicles.
How businesses in Victoria must give written notice of intent to dispose of uncollected goods or uncollected vehicles
Information about consumer rights in relation to cash-back and bonus offers such as rebates, prizes and gifts with purchase.
Information about consumer rights when a product does not perform as described by a salesperson, or does not do what a consumer asked for.
Information about telemarketing or phone sales, permitted hours, and cooling off or cancelling a telephone sales agreement.
Information on referral selling definitions and penalties.
An explanation of whether a store or manufacturer is responsible for handling problems with a product.
Information explaining when certain words, labels or logos are considered a country of origin representation.