Search results Skip listen and sharing tools Listen Search 120 result(s) found for 'to buy' in Products and services Refine your results Housing 377 Products and Services 120 Cars 46 Licensing and registration 355 Clubs and fundraising 106 Resources and tools 298 Online shopping safety tips Advice for business and consumers on how to keep their money and personal details safe when shopping online. Products missing or damaged in transit Information about consumer rights when a product goes missing or is damaged in transit. Faulty product Information about the consumer guarantee of acceptable quality and the types of problems that entitle consumers to a refund, repair or replacement product. Product does not match the sample, description or demonstration model Information about the consumer guarantee that goods will match a description, sample or demonstration model; and consumers’ rights when a product does not match. Rejecting and returning products Information on rights and responsibilities when a consumer wants to return products. Damages and compensation Information about rights and responsibilities when a product or service causes damage to other property. Case studies - unfair contract terms Case studies on how unfair contract terms law was applied in Victoria from October 2003 to July 2010. Applying for disposal orders Explains how to apply for a disposal order to deal with uncollected goods or uncollected vehicles in Victoria. Penalties - Australian Consumer Law and Fair Trading Act 2012 (Vic) A list of penalties faced by Victorian businesses if they do not meet their obligations under the Australian Consumer Law and Fair Trading Act 2012 (Vic). Report an unsafe product Information on how to report an unsafe product, injury caused by a dangerous product, or a product safety problem or concern. Previous Go to: 1 2 3 4 5 6 7 8 9 10 Page 5 of 12 Next Feedback Was this page helpful? Yes No Why or why not? (optional) Please ensure that this field is always blank.