A not-for-profit, independent consumer policy research centre funded by the Victorian government.
Resources to help all Victorian businesses meet their obligations under consumer laws.
Learn how to apply to license or register your business, for specific industries we regulate.
Explains common problems businesses face, tips on how to deal with them, and links to further information.
Explains how to set up compliance and monitoring for a voluntary industry code of practice, including in-house systems, data collection and indicators
Resources to help secondary teachers with consumer education for VCAL and VELS; commerce, English, maths, health and wellbeing, gambling and more.
Explains what Victorian businesses and consumers can do if they have been scammed.
Advice for Victorians whose home, car or business is affected by a bushfire, flood or other disaster.
A state of emergency has been declared in Victoria due to the serious risk to public health posed by the coronavirus (COVID-19). This page sets out rights and responsibilities for many topics.