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  • Booking travel

    Information about consumer rights when booking travel online or with a travel agent.

  • Telemarketing

    Information about telemarketing or phone sales, permitted hours, and cooling off or cancelling a telephone sales agreement.

  • Online shopping safety tips

    Advice for business and consumers on how to keep their money and personal details safe when shopping online.

  • Egg labelling

    The Commonwealth Government has introduced an Information Standard under the Australian Consumer Law (ACL) for all egg producers that prescribes their obligations when promoting or selling free range eggs.

  • Gift vouchers and gift cards

    Information about consumer rights relating to gift vouchers, gift cards, promotional vouchers and discount coupon books.


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