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  • Car hire

    Consumer guarantees, damage to rented vehicles, credit card deductions, how to protect yourself.

  • Cars

    Buying and selling new and used cars, pricing, cooling-off period, warranties, leasing, trade-ins, auctions

  • Maintenance and repairs

    Services and repairs, problems with repairs, maintenance, contaminated fuel damage, towing, vehicle collection

  • Maintaining your car

    Explains how to maintain your car including checking oil and engine coolants, tyre pressure, timing belts.

  • Warranties on used cars

    Information on warranties for used cars, including defect notices, items covered by the warranty and organising repairs and parts whilst under warranty.

  • Used car loans and finance

    Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.

  • Car contracts and deposits

    Information for Victorian consumers about car contracts and deposits: make sure you know what a car contract must include.

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