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  • Lay-bys

    Information about lay-by agreements between consumers and suppliers.

  • Parallel imports

    Information and advice about buying and selling parallel imports.

  • Online tools

    Links to our online tools; the rent calculator, building tool and scams quiz.

  • Using a motor car broker

    Information for Victorian consumers who are thinking of using a motor car broker to buy a used car.

  • Compensation claims - cars

    How to apply to the Motor Car Traders Guarantee Fund for compensation for a loss suffered after purchasing a car

  • Before you buy a used car

    Information for Victorian consumers who are buying a used car: includes loans and finance, insurance and determining the age of a car.

  • Buying a used car online

    Information for Victorian consumers about buying a used car online. Includes details about online car scams.

  • Buying a used car at auction

    Information for Victorian consumers about buying a used car at auction. Includes warranty and cooling-off rights, roadworthy, bidding rules.

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