Information about lay-by agreements between consumers and suppliers.
Information and advice about buying and selling parallel imports.
Information on consumer rights when a product causes damage to other property.
Links to our online tools; the rent calculator, building tool and scams quiz.
Information for Victorian consumers who are thinking of using a motor car broker to buy a used car.
How to apply to the Motor Car Traders Guarantee Fund for compensation for a loss suffered after purchasing a car
Information for Victorian consumers who are buying a used car: includes loans and finance, insurance and determining the age of a car.
Information for Victorian consumers about buying a used car online. Includes details about online car scams.
Information for Victorian consumers about buying a used car at auction. Includes warranty and cooling-off rights, roadworthy, bidding rules.
Information about the consumer guarantees that apply to goods and services under the Australian Consumer Law.