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  • Group buying and daily deals

    Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.

  • Change of mind

    Information about refund rights when a consumer changes their mind.

  • Small business

    Explains Consumer Affairs Victoria’s services for small business: free information, advice and presentations; licensing and registration.

  • Online tools

    Links to our online tools; the rent calculator, building tool and scams quiz.

  • Real stories

    Victorians affected by scams tell their stories.

  • Online selling scam

    Information for consumers on how they can protect themselves from online selling scams.

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