Information about refund and return rights if consumers have a problem with a product they have bought from an individual seller online.
Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.
Information for estate agents in Victoria about restrictions on agents, employees and family members buying a listed property.
Information for debt collectors in Victoria, including becoming a debt collector, fair practices, restrictions and penalties.
Become a licensed motor car trader (LMCT) and learn your obligations when selling motor vehicles.
How to apply for a rooming house operator's licence and comply with your obligations.
Information about penalties from Consumer Affairs Victoria for motor car traders. Lists breaches of the Motor Car Traders Act and their penalties.
Information for people who have experienced damage to property or personal items due to flooding or severe weather.
A summary in Italian of consumers' rights when buying and renting motor cars.
A summary in English of consumers' rights when buying from door-to-door salespeople.