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  • Health claims

    Information about health-related products and treatments that have no proven benefits.

  • Price comparison services

    Information for consumers on energy switching and price comparison services and tips for choosing an energy retailer.

  • Smart meters

    Information on smart meter installations, costs and payments.

  • Expired warranty

    Regardless of whether the product is still under warranty, if a product turns out to be defective, the consumer may be entitled to a repair, replacement or refund.

  • Types of warranties

    Information on guarantees and consumer rights under a manufacturer’s warranty (warranty against defects), express warranty and extended warranty.

  • Door to door sales and telemarketing

    Information about door-to-door sales and telemarketing: includes referral selling, harassment and coercion, unsolicited supplies, pyramid schemes.


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