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  • Building consultants

    Building consultants are a group of building industry participants. They provide advice to people involved in building projects.

  • Cars

    Buying and selling new and used cars, pricing, cooling-off period, warranties, leasing, trade-ins, auctions

  • Warranties on used cars

    Information on warranties for used cars, including defect notices, items covered by the warranty and organising repairs and parts whilst under warranty.

  • Store policies

    Information about consumer rights regarding change of mind, no refund signs, and returning products without original packaging.

  • Buying property

    Information for consumers on selling property, using an agent, private sale, auction, deposits, contracts, conveyancing and settlement.

  • Property sales method and price

    Information for property sellers on differences between auction and private sale; reserve or asking price; and price advertising

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