Regardless of whether the product is still under warranty, if a product turns out to be defective, the consumer may be entitled to a repair, replacement or refund.
Information about consumer rights on repairs and replacements for products under warranty.
Explains what businesses in Victoria must do to dispose of medium-value uncollected goods.
Explains what businesses in Victoria must do to dispose of low-value uncollected goods and uncollected vehicles.
Explains what businesses in Victoria must do to dispose of uncollected perishable goods.
Explains how to apply for a disposal order to deal with uncollected goods or uncollected vehicles in Victoria.
Case studies on how unfair contract terms law was applied in Victoria from October 2003 to July 2010.
Information about consumer rights when stores deal with uncollected goods, and how long they must keep them.
Information about records businesses in Victoria must keep if disposing of uncollected goods or vehicles.
Examples of unfair contract terms that health and fitness centre businesses should avoid.