Information to help international students understand their renting rights and other consumer rights in Victoria.
A summary in traditional Chinese of consumers' rights when buying from door-to-door salespeople.
A summary in traditional Chinese of consumers' rights when buying and renting motor cars.
Penalties that apply if Victorian businesses do not meet their legal obligations around lay-by sales
Services and repairs, problems with repairs, maintenance, contaminated fuel damage, towing, vehicle collection
Explains what rules apply when you don't pick up a vehicle you left temporarily with a business in Victoria. For example, towing, repair or maintenance.
How businesses in Victoria must give written notice of intent to dispose of uncollected goods or uncollected vehicles
Explains what businesses in Victoria must do to dispose of high-value uncollected goods and vehicles.
Information about telemarketing or phone sales, permitted hours, and cooling off or cancelling a telephone sales agreement.
Consumer guarantees, damage to rented vehicles, credit card deductions, how to protect yourself.