RTBA enquiries form

For information on how to prepare and complete rental bond transactions, view the following pages:

• Lodging the bond
• Homes Victoria bond loans
• Changing renters names on the bond
• Bond claims and refunds
• Unpaid bond claims (retained repayments)

This contact form is for enquiries only. The Residential Tenancies Bond Authority (RTBA) is moving to a digital-only platform. All transactions will be online. No paper forms. To ensure you are ready, all Rental Providers should be registered with RTBA and start transacting online to lodge, claim and transfer bonds.

Open the RTBA enquiries form

We usually respond within two business days.