Penalties - substantiation notice

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Penalties for breaching your obligation

Your obligation

Maximum civil pecuniary and criminal penalties

Section of the Competition and Consumer Act Schedule 2 - Australian Consumer Law

Penalty sections of the Act

If you are given a substantiation notice (requiring you to substantiate claims you have made about goods or services), you must comply with the notice within the period it specifies.

$16,500 (body corporate)

$3,300 (person)


Civil: 224(3)

Criminal: 205(1)

You must not provide false or misleading information in response to a substantiation notice.

$27,500 (body corporate)

$5,500 (person)


Civil: 224(3)

Criminal: 206(1)