When your tenancy or residency ends, you should discuss with the landlord/agent or owner how the bond money will be divided. This discussion may include resolving issues that arise from, for example, any damage to the property or rent owing.
The agreed division of the bond should be set out on the completed Bond Claim form, which is sent to the Residential Tenancies Bond Authority (RTBA). Note: if a bond is a loan from the Department of Health & Human Services, you cannot provide authority for some or all of this money to be paid to the landlord. You or the landlord must apply for a hearing at the Victorian Civil and Administrative Tribunal (VCAT).