Before you move into a rental property

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Communicating with your rental provider

You can agree to get information from your rental provider electronically.

This includes:

  • your rental agreement
  • condition report
  • information about your renting rights
  • notices (such as a notice of an inspection).

You can also send notices and other information to your rental provider electronically, if they agree.

Find more information about knowing your rights when signing a rental agreement.

Read about the rental minimum standards, condition report and bond:

There are 14 categories of minimum standards for rental properties. They reflect the qualities most people expect in a rental property.

Important to know: It’s your rental provider’s responsibility to make sure your rental property meets the rental minimum standards on or before the day you move in.

Minimum standards checklist

Inspect these items in your rental property to make sure it meets minimum standards. If it doesn’t, you can ask your rental provider to make repairs or changes before signing the agreement or before you move in. 

Bathroom

Electrical safety

Heating

Kitchen

Laundry

Lighting

Locks

Mould and damp

Structural soundness

Toilets

Ventilation

Vermin-proof bins

Window coverings

Window

Learn more about the minimum standards below.

Bathrooms

A rental property’s bathroom must have a washbasin and a shower or bath and be connected to a reasonable supply of hot and cold water. Showers must have a shower head with a 3-star water efficiency rating.

If one can’t be installed, for example because of the property’s age, then a shower head with a 1- or 2-star rating is acceptable.

Electrical safety

Rental properties must have modern switchboards, with circuit breakers and electrical safety switches installed. Electrical safety switches are known as residual current devices (RCD, RCCB or RCBO).

Rental providers are responsible for engaging an electrician to ensure their rental property complies with the electrical safety standard.

Heating

All rental properties must have a fixed heater (not portable) in good working order in the main living area.

For rental agreements entered into from 29 March 2023, this must be an energy efficient fixed heater in the main living area. If there’s an existing fixed heater that isn’t energy efficient, your rental provider must upgrade it.

An energy efficient fixed heater must be one of the following:

  • a non-ducted air conditioner or heat pump with a 2-star or above energy rating
  • a gas space heater with a 2-star or above energy rating
  • a ducted heating or hydronic heating system with an outlet in the main living area
  • a domestic solid fuel burning appliance, such as a fireplace or wood burning stove.

Kitchen

The property must have a kitchen with:

  • a dedicated cooking and food preparation area
  • a sink in good working order connected to a reasonable supply of hot and cold water
  • a stovetop in good working order that has 2 or more burners
  • if there’s an oven, it needs to be in good working order.

These requirements don't apply if the property is listed on the heritage register at Heritage Council Victoria and has an approved exemption from the standard.

Laundry

If there’s a laundry on the property, it must be connected to a reasonable supply of hot and cold water.

Lighting

Inside rooms, corridors and hallways must have access to light to make the areas functional. During the day, natural light can include light borrowed from an adjoining room. At night, you should have access to artificial light.

These requirements don't apply if the property is registered under the Heritage Act 2017 and has an approved exemption from the standard.

Locks

The property’s external entry doors must have functioning deadlocks (a ‘deadlock’ is defined as a deadlatch with at least one cylinder) or be fitted with locks that can be unlocked with a key from the outside but can be unlocked without one from the inside.

The only cases where a deadlock doesn’t have to be fitted to a door are when:

  • a door cannot be secured with a deadlock - for example, because of its position
  • it’s a screen door in the same door frame as an external door
  • a different type of lock or device is required under another Act or law
  • the door isn’t accessible because there is another type of security barrier. For example, a locked door to an apartment building, or a locked gate
  • the property is registered under the Heritage Act 2017 and has an approved exemption from the standard.

Read more about locks and security.

Mould and damp

All rooms must be free from mould and damp caused by or related to the building structure.

Structural soundness

The property must be structurally sound and weatherproof.

Toilets

The property’s toilet must be in good working order and connected to either:

  • pipes that carry the sewage to a treatment plant (a reticulated sewerage system)
  • a wastewater treatment system permitted under the Code of Practice – Onsite wastewater management at EPA Victoria
  • any other system approved by the local council.

The toilet must be in a separate room in the property, either by itself, or in an appropriate room like a bathroom or in a combined bathroom-laundry.

Ventilation

Rental properties must have adequate ventilation in all habitable rooms including the bathroom, shower, toilet and laundry.

The property must meet the appropriate ventilation requirements of the Building Code of Australia, which are different for different kinds of properties. You can search resources in the Australian Building Codes Board resources library.

Vermin-proof bins

Rental providers must supply a rubbish bin and a recycling bin for you to use.

The bins can be provided by the local council or purchased elsewhere, as long as they are vermin (for example, rats and mice) proof and meet council collection standards.

Window coverings

Windows in rooms likely to be used as bedrooms or living areas must be fitted with curtains or blinds that can be closed, block light and provide privacy.

You can make them safer by installing a curtain and blind safety kit. You can order a free kit from us or buy one from a hardware store.

Windows

All external windows in the rented premises which are capable of opening must have a functioning latch to secure the windows against external entry.

Openable windows must also be able to be left in the open or closed position.

A condition report is a record of a property’s condition at the start of a rental agreement.

  • Your rental provider or agent must provide one to you. They must fill in their part of the report, sign it and give you 2 copies before you move in.
  • It’s important that you thoroughly inspect the property and add your own notes about its condition. Include details about anything that is unclean, damaged or not working. Take photos of pre-existing damage to support your notes.
  • Give one copy of the completed, signed report to your rental provider or agent within 5 business days of moving in.

Important to know: Keep your copy of the condition report. You might need it if there’s a dispute about who should pay for cleaning, damage or replacement of missing items.

  • Depending on how much rent you pay, your rental provider or agent can ask that you pay a bond.
  • The maximum bond is one month’s rent (unless the rent is more than $900 per week).
  • In some cases, the rental provider may ask the Victorian Civil and Administrative Tribunal (VCAT) to increase this limit.

Lodging the bond

  • If you pay a bond, it must be lodged with the Residential Tenancies Bond Authority (RTBA) within 10 business days of the rental provider or agent
    receiving the bond.
  • The RTBA will then send you a receipt with the bond number. The bond money is held in trust until the bond is claimed.
  • Keep your bond number somewhere safe.
  • If you don’t receive a receipt within 15 business days of making payment, you can contact the RTBA.

Find more information about lodging the bond.

This checklist includes the key steps when preparing to move into a rental property.

  • Check that the rental property meets the renting minimum standards. If it doesn’t, you can ask your rental provider to make repairs or changes before signing the agreement or before you move in. 
  • Complete a condition report. Give one copy of the completed, signed report to your rental provider or agent within 5 business
    days of moving in. Keep your copy of the report.
  • Pay a bond, if required. The RTBA will then send you a receipt with the bond number.