Temporary accommodation during repairs

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Renters sometimes need to move out into temporary accommodation while repairs are made.  

If a renter can’t live in a property because of the repairs that are being done, they can ask their rental provider (landlord) to reduce or waive their rent or pay costs to help them find somewhere to stay.  

While the legislation doesn’t say the rental provider has to do this, it is reasonable for them to reduce or waive rent because they are not meeting their duties in the rental agreement. 

Rooming house operators have to provide substitute facilities to residents when they are making repairs. Read more about the responsibilities of rooming house operators

Agreeing on who pays costs  

The renter is responsible for finding and paying for their own accommodation. This includes paying for any related expenses, such as meals, transport and pet accommodation. 

However, the rental provider may agree to pay some of the costs of the renter moving into temporary accommodation, or to reduce or waive the rent while they can’t live in the place that is being repaired.  

If the rental provider and renter agree on costs, they should record what they decide in writing. 

If the renter and rental provider cannot agree, either can apply to VCAT to make a decision about who should pay. 

Ending the rental agreement (lease) because of repairs

Sometimes repairs being done, or needing to be done, are a reason to end a rental agreement:

Forms you might need 

To tell a renter that they need to vacate the property so that repairs can be carried out, use this form: 

To tell a rental provider you are vacating the property because it doesn’t meet minimum standards, use this form: 

Last updated: 24 January 2023