RTBA enquiries form Skip listen and sharing tools Listen For information on how to prepare and complete rental bond transactions, view the following pages: Lodging the bond Director of Housing bond loans Transferring the bond Claiming the bond - tenants and residents Claiming the bond - landlords and owners Uncollected or uncashed rental bond refunds (retained repayments) This contact form is for enquiries only. Bond forms must be generated on the Residential Tenancies Bond Authority (RTBA) Online website. Open the RTBA enquiries form We usually respond within two business days. If you need help sooner, call the RTBA on 1300 137 164. Back To Top