RTBA enquiries form Skip listen and sharing tools Listen For information on how to prepare and complete rental bond transactions, view the following pages: Lodging the bond Director of Housing bond loans Changing renters names on the bond Bond claims and refunds Unpaid bond claims (retained repayments) This contact form is for enquiries only. Bond forms must be generated on the Residential Tenancies Bond Authority (RTBA) Online website. Open the RTBA enquiries form We usually respond within two business days.