Penalties - substantiation notice Skip listen and sharing tools Listen Penalties for breaching your obligation Your obligation Maximum civil pecuniary and criminal penalties Section of the Competition and Consumer Act Schedule 2 - Australian Consumer Law Penalty sections of the Act If you are given a substantiation notice (requiring you to substantiate claims you have made about goods or services), you must comply with the notice within the period it specifies. $16,500 (body corporate) $3,300 (person) 221(1) Civil: 224(3) Criminal: 205(1) You must not provide false or misleading information in response to a substantiation notice. $27,500 (body corporate) $5,500 (person) 222(1) Civil: 224(3) Criminal: 206(1) Where to next: See more detail about false or misleading representations Read about our most recent enforcement actions Check current penalty amounts on the Office of the Chief Parliamentary Counsel website Download our guide to Compliance and enforcement: How regulators enforce the Australian Consumer Law (PDF, 2 MB) Back to top