Koori resources

On this page:

Information

The following links have information on key issues affecting Koori consumers.

Renting rights

To view all of our renting information, including leases and bonds, view our Renting section.

Have your say about renting laws

The government is reviewing Victoria's renting law to make sure it balances the rights and responsibilities of tenants and landlords. To get involved and have your say:

Shopping rights

To view all of our shopping information, including refunds and returns, view our Shopping section.

Buying a car

To view all of our motor cars information, including maintenance and repairs, view our Motor cars section.

Scams

Scams are schemes designed to deceive you, generally for the purpose of stealing your money or personal details.

For help on how to avoid scams and what to do if you are scammed, view our Scams section.

Money and debt

Funeral cover

For information to help you decide about products such as funeral insurance, pre-paid funerals and funeral bonds, watch our video:

Avoid a funeral RIP-off

Video transcript: Avoid a funeral RIP off (Word, 19KB)

For more information about funeral cover, download a copy of the Paying for a funeral booklet on the MoneySmart website (PDF, 1.5MB).

Getting help with a problem

If you buy a product or service and something goes wrong, view our Resolve a dispute page.

You can also contact us by:

For legal problems, phone the Victorian Aboriginal Legal Service on 03 9418 5999 or 1800 064 865. For their office locations, visit the Locations section of the Victorian Aboriginal Legal Service website.

More resources

Consumer Affairs Victoria is a member of the National Indigenous Consumer Strategy (NICS) reference group. The group develops a range of resources for Aboriginal and Torres Strait Islander consumers and businesses. For more information, visit the National Indigenous Consumer Strategy website.

Last updated: 11/11/2015

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