A series a videos demonstrating how to use our myCAV system for incorporated associations.
Lists legislation administered by Consumer Affairs Victoria, including Acts and Regulations, and provides links to these.
Register, search, responsibilities, fees, forms and fines.
Explains the roles and obligations of an incorporated association secretary, committee member, office holders, and delegates.
Explains how Victorian industries can draft effective voluntary codes of conduct; covers purpose, rules, complaint handling and creating awareness.
Our research on consumer and business-related issues.
Explains patriotic fund trustee obligations, with tips to help trustees comply with the law
A summary in English of consumers' rights when buying from door-to-door salespeople.
Introduction to and assumptions about the Financial Counselling Program service model.
Contains the regular bulletins that we provide to assist agencies with the implementation of the Financial Counselling Program service model.