Information about rights and responsibilities when a product or service causes damage to other property.
Information on guarantees and consumer rights under a manufacturer’s warranty (warranty against defects), express warranty and extended warranty.
A list of penalties faced by Victorian businesses if they do not meet their obligations under the Australian Consumer Law and Fair Trading Act 2012 (Vic).
Information on what embedded electricity networks are and how they affect consumers and tenants.
Information for consumers on energy switching and price comparison services and tips for choosing an energy retailer.
Information on smart meter installations, costs and payments.
Information on how to report an unsafe product, injury caused by a dangerous product, or a product safety problem or concern.
Some household items can pose a range of safety hazards for young children.
Product safety checklist for market stallholders selling new or second-hand goods. How traders can check items for compliance with mandatory safety standards, bans and recalls.
Explains how to wind up or amalgamate a patriotic fund in Victoria, and what happens to the fund’s remaining money and assets when it closes.