Apply for a licence - rooming house operators

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Before you start your application

Providing incorrect information

It is a serious offence to knowingly make a false or misleading statement in relation to a licence application. Significant fines apply.


Only people aged over 18 and certain types of body corporate entities (companies, co-operatives and incorporated associations) are eligible to apply for a licence.

You will not be a ‘fit and proper person’ and therefore not eligible to be licensed if any of the ‘licence disqualification criteria’ set out in section 17 of the Rooming House Operators Act 2016 are met by:

  • you
  • any of your officers (if you are an organisation applying for a licence), or
  • any manager you engage to operate a rooming house on your behalf.

For more information, view our Rooming house operator licensing disqualification page.

The Business Licensing Authority (BLA) determines licence applications.


You must pay the application fee, initial licence fee and any relevant person/s fees when you apply.

For the full schedule of fees, view our Fees for rooming house operators page.

Records checks

The BLA will conduct checks with the Australian Criminal Intelligence Commission (ACIC), local councils and other agencies to verify the information provided in this application form. Visit the ACIC website.

Unlicensed trading

Significant fines apply for operating a rooming house without a licence. For more information, view our Penalties page.

Note: If you are an existing rooming house operator and applied for a licence on or before 24 August 2017, you can continue operating your rooming house until the BLA makes its determination about your application.

How to apply

From 15 November 2017, you must use myCAV to apply for a rooming house operator’s licence, update your licence details and renew your licence.

The licensed rooming house operator (or responsible person for a body corporate) will need to create their own individual myCAV account to use the system.

To create your myCAV account, you will need a personal email address to verify your identity and sign in to your account.

Individual licences

Start individual application

 Company licences

Start company application

For more information, view our myCAV for rooming house operators page.

Required additional documents

The BLA requires the following for each applicant including all officers of a body corporate applicant:

After you lodge your application

Processing time

To avoid delays, please complete the application in myCAV correctly and attach all necessary documents. The estimated average processing time for applications is 21 days.

Note: the processing time may take longer due to the initial volume of applications during the 120 day transition period. The transition period closed on 24 August 2017.

Additional information

When considering your application, the BLA may require you to provide further information. Communications such as requests for further information will be sent to you in myCAV. Please check the 'Notifications' in your myCAV account.

The BLA may refuse your application if you do not provide this within a reasonable timeframe.

Change of information

If any change occurs in the information you have provided in your licence application, you must notify the BLA in writing via within 14 days of becoming aware of the change.

Sharing your information

The BLA gives your information to:

  • Consumer Affairs Victoria
  • other law enforcement and regulatory bodies.

These organisations may report any relevant information to the BLA.

For privacy information, view our Information and privacy - Business Licensing Authority page.

Withdrawing your application

You can withdraw your application in writing via at any time before it has been determined by the BLA.

Please note: the application fee is non-refundable.

Refusal of application

For more information about refusal of licence applications and applying for a review of the decision, view our Refusal of licence page.

Successful application

If your application is successful, you will be granted a rooming house operator’s licence. You can view and print a copy of your licence certificate in your myCAV account.

Once you are licensed, you must notify the BLA (via myCAV) of any change to your licence details. For more information, view our Update licence details page.

For information about your ongoing legal obligations, view our Running your business section and download our Rooming houses: a guide for residents and operators (Word, 612KB).

Term of licence

Licences will be issued by the BLA for three years.

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