Information on getting a car serviced, finding a mechanic, costs, warranties, second-hand parts, payment and resolving problems with the work.
Explanation of cooling-off rights for used cars and how cooling-off rights can be waived and ending an agreement during the cooling-off period.
Information on car running costs and depreciation. Looks at fuels costs and consumption rates and provides information on car depreciation values
Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.
Information on additional fees for car purchases including GST, stamp duty, TAC charges, registration fees and delivery charges.
Explanation of cooling-off rights for new car purchases, including waiving cooling-off rights and terminating an agreement.
Information on new car warranties, extended warranties and how to organise repairs on a new car that’s under warranty.
What to do if you are not happy with a car repair. Resolving a dispute.
A list of the additional fees and charges which may be included with the total price of a car.
Information for Victorian consumers about car insurance. How to shop around, research different types of insurance, claim refusal and cancellation.