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  • New car loans and finance

    Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.

  • Car contracts and deposits

    Information for Victorian consumers about car contracts and deposits: make sure you know what a car contract must include.

  • New car cooling-off period

    Explanation of cooling-off rights for new car purchases, including waiving cooling-off rights and terminating an agreement.

  • Warranties on new cars

    Information on new car warranties, extended warranties and how to organise repairs on a new car that’s under warranty.

  • Used car loans and finance

    Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.

  • Car hire

    Consumer guarantees, damage to rented vehicles, credit card deductions, how to protect yourself.

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