Information about the consumer guarantees that apply to goods and services under the Australian Consumer Law.
Information about lay-by agreements between consumers and suppliers.
Information and advice about buying and selling parallel imports.
Information for Victorians on researching and buying a solar energy system, feed-in tariffs and solar credits.
Examples of unfair contract terms that mobile phone providers should avoid and tips for consumers when buying a mobile phone.
Sets out issues to consider if choosing attendant care services, wheelchairs and hearing aids. Includes issues around contracts and pushy salespeople.
Get information on refunds, rescheduling, insurance claims, chargebacks, damage to rental vehicles and more.
Information on building and emergency repairs, changes to contracts, warnings on fake tradies (or travelling con men) and more.
Information to help international students understand their renting rights and other consumer rights in Victoria.
Information and advice on your rights when you buy disability goods and services.