Travel agents Skip listen and sharing tools Listen Information for travel agents You no longer need a licence to be a travel agent; however, you must continue to comply with other laws, such as the Australian Consumer Law (ACL). For help understanding the key provisions of the ACL, visit the Australian Competition and Consumer Commission's free online education program. The Australian Federation of Travel Agents (AFTA) has developed a voluntary accreditation scheme (ATAS). To find out about travel agent accreditation, education and training, including becoming an ATAS-accredited agent, visit the AFTA website. Where to next: Learn your business rights and responsibilities under the Australian Consumer Law Learn about penalties for breaching the Australian Consumer Law and Fair Trading Act 2012 Download the travel industry guide to the Australian Consumer Law (Word, 159KB) Back to top