If your repair fits the definition of an urgent repair, contact your landlord to arrange urgent repairs. It is a good idea to confirm any contact in writing.
If you request urgent repairs, the landlord must respond immediately.
Confirming an urgent repair request via our RentRight app
After contacting your landlord, you can confirm an urgent repair request through the ‘Email Property Manager’ section of our free RentRight app. You must seek authorisation from the property manager or owner in order to communicate via electronic communications, including the service of notices generated by the app. The RentRight app is available to download from the App store or Google Play store. For more information, view our RentRight page.