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New rules for site agreements at residential parks and what must be disclosed to prospective site tenants will start on 1 July 2026. Visit New protections for people living in residential parks for information.
This checklist is for people who are thinking about signing a site agreement to live in a residential park.
Key terms
- Site agreements: for people who live in a residential park, own a Part 4A dwelling and rent the site the dwelling is on.
- Residential park: a caravan park or lifestyle village where people can rent land under site agreements. Known formally as a “Part 4A park”.
- Part 4A dwelling: a movable dwelling such as a pre-fab home or cabin. Site agreements allow you to rent the land being used for the home.
- Site owner: the other party who enters into a site agreement with a site tenant – often referred to informally as “park operator”.
For more information on your rights and responsibilities under a site agreement:
This checklist is not a substitute for independent legal advice.
Before you sign a site agreement
Site agreements must be in writing. If you previously had a verbal agreement with the park operator, make sure your written agreement has the same terms.
Check the site agreement
A site agreement must clearly state:
- all the arrangements you discussed with the park operator. You may not be able to rely upon an arrangement that is not in the v written agreement
- rent, fees and all other charges, including:
- how the rent, fees and charges are calculated and their purpose
- how the rent, fees and charges can be reviewed or increased. The site owner can only increase the rent if the site agreement allows for this
- any charges that apply when you leave the park. For example, a deferred management fee or exit fee
- any commission the park operator can charge for selling a dwelling
- if the rent will increase after 12 months (or at 12-month intervals) and how the increases will be calculated. For example by a fixed amount or a non-fixed calculation
- how long you can live in the park. If the park registered a x s a caravan park with the local council for the first time after 1 September 2011, the site agreement must allow you to occupy the site for at least 5 years
- whether you can renew the site agreement once it expires. If you can't renew the agreement, make sure it states whether you have to move your dwelling out of the park, or can sell it to a new resident
- who can arrange to sell the dwelling. If it's the site owner, check the agreement states how much commission they can charge for arranging the sale.
Site owners must not ask for any payments that aren't in the site agreement. The exceptions are:
- a reasonable fee to supply additional or replacement keys or security devices for park access (the first one must be given for free), and
- a reasonable extra charge for one or more visitors who stay on the site.
The site agreement must not include any prohibited terms. Prohibited terms are invalid. It's prohibited to include a term which:
- binds you to a contract that you didn't agree to in writing after having an opportunity to review it before entering into the agreement
- requires you to indemnify the park owner
- prevents you from making a claim for compensation because the site isn't available on the commencement date of the agreement
- requires you to pay rent or a hiring charge in advance by a payment method which requires additional costs (other than bank fees or account fees payable on your bank account)
- requires you to use the services of a third party service provider nominated by the park owner other than an embedded network
- makes you liable for the park owner’s costs of filing an application at the Victorian Civil and Administrative Tribunal (VCAT)
- makes you liable by default for an insurance excess to be paid under the park owner’s insurance policy
- imposes fixed fees for terminating an agreement early, unless the basis for calculating the fixed fees has been set out in the agreement.
A site owner must give you:
- a copy of the park rules
- a written notification (if the park is in an area liable to flooding)
- a copy of the 4A movable dwelling guide
- a plan of the park, showing the location of your dwelling
- a copy of the site agreement 20 days before asking you to sign it. It is an offence for the park operator to ask you to sign the site agreement within the 20 days
- the 5-day cooling-off notice with the copy of the site agreement
- a copy of the signed bond lodgement form (if you paid a bond). It’s rare for site tenants to be asked to pay a bond or complete a condition report. If you do, the park operator must lodge the bond with the the Residential Tenancies Bond Authority within 10 business days after you pay it.
Site owners must also give you a 'notice to prospective site tenants'
The notice must be completed by the site owner and given to you in our Notice to prospective site tenant form.
The notice provides information about:
- the site owner and how to contact them
- the nature of the site owner’s interest in the park and any plans to sell the park
- any flood or subsidence issues relating to the park or the site
- any embedded electricity network if the site or park is separately metered for electricity and the site or park is supplied with electricity from the same network
- fees and charges for site tenants, including details of your liabilities when you leave the park including if you leave after 1, 2, 5 or 10 years of residence.
Site tenants can apply to VCAT if these disclosures aren't made.
You should also check:
- that the park is registered with the local council
- whether the site owner intends to change any of the park rules soon, so you know about possible future changes
- whether you need to get legal or financial advice if you're unsure about any part of the site agreement
- what the site agreement will cost you in the longer term. For example, when you leave.
- what is involved when you leave at the end of your tenancy or earlier
- that you have the complete site agreement, including any schedules or attachments.
There are things site owner can't ask potential residents
A site owner can't ask for certain information from potential residents. The following information can't be requested:
- whether you've taken legal action before or have had a dispute with a rental provider
- your bond history, including whether they have had a claim made on their bond
- certain protected attributes outlined in the Equal Opportunity Act 2010. For example, ethnicity. If they do, they must provide the reason for requesting such information in writing
- a statement from a credit or bank account containing daily transactions.
Time allowed to consider the site agreement
You have 20 days (including weekends), starting the day after you receive the site agreement, to consider whether to sign. The park operator can't ask you to sign the agreement until the 21st day after they give you the agreement.
Additional time to cool off
You have 5 business days to cool off (change your mind) after you sign a site agreement. This cooling-off period begins the day after you sign. It excludes weekends and public holidays.
If you change your mind and withdraw from the site agreement within the cooling-off period, you're treated as if you never signed it in the first place. You will get back any deposit you paid to the site owner, less $100.
After signing a site agreement
- Keep a copy of the site agreement and related documents, and store them somewhere safe.
- If your details change during the agreement period, let the site owner know in writing, within 7 days.
Right to cancel a purchase agreement for a movable dwelling
If you decide not to proceed with a site agreement and you've entered into a purchase agreement for a dwelling in the park, you have the right to cancel the purchase agreement.
You only have this right if you (or your agent) purchased the movable dwelling from the:
- site owner
- site owner acting on someone else’s behalf, or
- site owner's agent.
As well, you only have the right to cancel the purchase agreement if the site owner gave you a related site agreement and you either:
- decided not to sign in within the 20 days you had to consider the agreement
- signed it but then decided to cancel it during the cooling-off period.
A related site agreement is an agreement for a site on which the dwelling purchased is currently located, or is intended to be located.
If you decide not to sign the related site agreement within the 20 days, you can also cancel the dwelling purchase agreement before the 20 days are over.
If you sign the site agreement and decide to cancel within the 5-business-day cooling-off period, you can cancel the purchase agreement at the same time.
To cancel a purchase agreement, you must give written notice to the person you bought the dwelling from.
Getting money back when cancelling a purchase agreement
If you cancel the purchase agreement, you'll be treated as though you never signed it in the first place. You're entitled to get back any money you paid, including your deposit.
If the site owner refuses to return your money, you can apply to VCAT for an order requiring the repayment. However, if you have damaged the dwelling, VCAT can order you to pay compensation to the site owner or a related party.
When a purchase right can't be cancelled
If you bought a dwelling from a current or previous site tenant who isn't an agent or a related party of the park operator or park owner, you can't cancel the purchase agreement along with the site agreement.
You should access legal advice to find out if you have any rights if you don't want to proceed with the purchase. You can still end the site agreement (if it't within the cancellation or cooling-off period), or you can give notice.
Sections of the Act
If you want to know what the law says about site agreements, you can read these sections of the Residential Tenancies Act 1997:
- Part 4A
- 206E – Site agreements to be in writing
- 206H – Minimum terms for site agreements
- 206I – Site agreement consideration period
- 206J – Cooling off period
- 206JA – Cooling off period – Part 4A dwelling purchase agreement
- 206JF – Information that site owners must disclose before entering into site agreements.