For SDA support people

In this section:

• What providers and residents have to do
  Find out what providers and residents must do before 1 January 2020, their responsibilities for rent and maintaining the SDA.
• What you need to know as a support person
  Find out how the law has changed. Covers what happens to existing residential statements, comparing an SDA residency agreement with a Residential tenancy agreement, and information about paying rent in SDA.
• Resources for SDA support people
  Download the agreements and information statements, including Easy English versions. See a flowchart for starting an agreement.
• Organisations that can help SDA support people
  A list of organisations, their contact details and what they can help you with.
• Checklists for SDA support people
  Print this page for step-by-step instructions on how a resident and provider start an agreement. Includes a summary of some of the resident’s rights in SDA.

In this section, you will find information about:

• Responsibilities during an SDA residency
  Information about the rights and responsibilities of support people, providers and residents, including breach of duty, house rules repairs, entry and costs.
• Community visitors and record keeping
  Read about what community visitors do, the provider’s obligations for keeping records, and how and when someone can enter the resident’s room or the property.
• Notices during an SDA residency
  See a list of notices the provider and resident can give each other.
• Complaints
  Read about how residents can make a complaint about the property, their provider, their plan or the agreement.
• Extending an agreement in SDA
  Information about how the provider and resident can extend the agreement.