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  • Getting your car towed

    Information on getting a car towed, including shopping around for repairers, storage charges, authorising repairs, insurance coverage.

  • Rent-to-buy

    Information for Victorian consumers who are thinking of buying a used car through a rent-to-buy arrangement.

  • Car hire

    Consumer guarantees, damage to rented vehicles, credit card deductions, how to protect yourself.

  • Cars

    Buying and selling new and used cars, pricing, cooling-off period, warranties, leasing, trade-ins, auctions

  • Warranties on new cars

    Information on new car warranties, extended warranties and how to organise repairs on a new car that’s under warranty.

  • Running costs and depreciation

    Information on car running costs and depreciation. Looks at fuels costs and consumption rates and provides information on car depreciation values.

  • Car insurance for new cars

    Information for Victorian consumers about car insurance. How to shop around, research different types of insurance, claim refusal and cancellation.

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