Explains consumer rights when it comes to cancelling bookings in the event of a crisis and why a cancellation policy may avoid potential problems.
An explanation of whether a store or manufacturer is responsible for handling problems with a product.
Information about the consumer guarantee that services will be provided within a reasonable time, if no time was set.
Information on consumer rights when a service causes damage to property.
Information about consumer rights in relation to cash-back and bonus offers such as rebates, prizes and gifts with purchase.
Information about consumer rights when booking travel online or with a travel agent.
Information about telemarketing or phone sales, permitted hours, and cooling off or cancelling a telephone sales agreement.
Information on referral selling definitions and penalties.
Advice for business and consumers on how to keep their money and personal details safe when shopping online.
Information explaining when certain words, labels or logos are considered a country of origin representation.