Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.
Information about refund and return rights if consumers have a problem with a product they have bought from an individual seller online.
Information about refund rights when a consumer changes their mind.
Information about consumers’ rights and responsibilities if they break a product while shopping.
Information for Victorian consumers about buying a used car online. Includes details about online car scams.
Information for car owners about mechanical inspections and vehicle service history.
New and used cars, trade-ins, private sales, auctions, auto parts recyclers, roadworthy and registration
How to apply to the Motor Car Traders Guarantee Fund for compensation for a loss suffered after purchasing a car
Information for Victorian consumers about buying a used car at auction. Includes warranty and cooling-off rights, roadworthy, bidding rules.
Examples of unfair contract terms that mobile phone providers should avoid and tips for consumers when buying a mobile phone.