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  • Change of mind

    Information about refund rights when a consumer changes their mind.

  • Automatic mutual recognition

    Information for people with an occupational licence or registration in another Australian state or territory who wish to work in Victoria.

  • Group buying and daily deals

    Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.

  • Buying a new car

    A summary in English of consumers' rights when buying and renting motor cars.


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