Explains Consumer Affairs Victoria’s services for small business: free information, advice and presentations; licensing and registration.
Examples of unfair contract terms that mobile phone providers should avoid and tips for consumers when buying a mobile phone.
Information about door-to-door sales, laws, permitted hours, and cooling off or cancelling a door-to-door sales agreement.
Information for Victorians on researching and buying a solar energy system, feed-in tariffs and solar credits.
Information about banned products, mandatory safety standards, and product recalls.
A summary in Spanish of consumers' rights when buying and renting motor cars.
Information for consumers on how they can protect themselves from online selling scams.
Information on consumer rights when a product causes damage to other property.
Information about lay-by agreements between consumers and suppliers.