Examples of unfair contract terms that carpet and curtain businesses should avoid.
An explanation of information businesses must provide about certain products and services
Information about returning products without their original packaging.
A definition and explanation of illegal pyramid schemes.
The meaning of ‘substantial transformation’ in relation to country of origin claims.
Information on government rebates and schemes that encourage energy saving and water efficiency.
Find help on problems with an energy supplier in Victoria.
Information about warranty cards provided by manufacturers.
Lay-bys, gift cards, store policies, contracts, marketing practices, country of origin, parallel imports, penalties
Guarantees, warranties, returns, sales, chargeback, receipts, linked products/ services, insolvency, compensation, repairs