Information about door-to-door sales, laws, permitted hours, and cooling off or cancelling a door-to-door sales agreement.
Information on consumer rights when a product causes damage to other property.
Online, private sellers, Australian or overseas businesses, safety tips, group buying and daily deals, penny auctions
Information about the consumer guarantees that apply to goods and services under the Australian Consumer Law.
Information about lay-by agreements between consumers and suppliers.
Information and advice about buying and selling parallel imports.
Information for Victorians on researching and buying a solar energy system, feed-in tariffs and solar credits.
Examples of unfair contract terms that mobile phone providers should avoid and tips for consumers when buying a mobile phone.
Lists the organisations, including Consumer Affairs Victoria, that can assist with a variety of issues.
Explains how you can tell us about a motor car trader who is trading without a licence.