Information on additional fees for car purchases including GST, stamp duty, TAC charges, registration fees and delivery charges.
Explanation of cooling-off rights for new car purchases, including waiving cooling-off rights and terminating an agreement.
Tools and resources for consumers with a disability, including our Easy English factsheets on key consumer topics.
Information on car running costs and depreciation. Looks at fuels costs and consumption rates and provides information on car depreciation values
Information on new car warranties, extended warranties and how to organise repairs on a new car that’s under warranty.
Explanation of cooling-off rights for used cars and how cooling-off rights can be waived and ending an agreement during the cooling-off period.
A state of emergency has been declared in Victoria due to the serious risk to public health posed by the coronavirus (COVID-19). This page sets out rights and responsibilities for many topics.
Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.
A list of the additional fees and charges which may be included with the total price of a car.
Explains what Victorian businesses and consumers can do if they have been scammed.