Information about door-to-door sales, laws, permitted hours, and cooling off or cancelling a door-to-door sales agreement.
Information about the consumer guarantees that apply to goods and services under the Australian Consumer Law.
Explains Consumer Affairs Victoria’s services for small business: free information, advice and presentations; licensing and registration.
Your rights and responsibilities if a debt collector contacts you, and how to complain or get help.
Information on consumer rights when a product causes damage to other property.
Use our online tool to work out rent per day, week, fortnight, calendar month, 6-month period or year.
This report outlines some of the achievements we have made this year, providing services to hundreds of thousands of Victorian businesses, consumers and others.
Motor car traders' obligations when selling used cars, including information on clear title, statutory warranty, record-keeping requirements and written-off vehicles.
03 Jun 2016 - An unlicensed motor car trader will spend at least six months in jail, after an unsuccessful appeal hearing at the County Court of Victoria.
Describes laws around storage and disposal of goods, the loan period, redemption and sale of unredeemed goods.