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  • Buying a used car online

    Information for Victorian consumers about buying a used car online. Includes details about online car scams.

  • Buying a used car at auction

    Information for Victorian consumers about buying a used car at auction. Includes warranty and cooling-off rights, roadworthy, bidding rules.

  • Using a motor car broker

    Information for Victorian consumers who are thinking of using a motor car broker to buy a used car.

  • Compensation claims - cars

    How to apply to the Motor Car Traders Guarantee Fund for compensation for a loss suffered after purchasing a car

  • Warranties on used cars

    Information on warranties for used cars, including defect notices, items covered by the warranty and organising repairs and parts whilst under warranty.

  • Failing to collect your vehicle

    Explains what rules apply when you don't pick up a vehicle you left temporarily with a business in Victoria. For example, towing, repair or maintenance.

  • Maintaining your car

    Explains how to maintain your car including checking oil and engine coolants, tyre pressure, timing belts.

  • Getting your car towed

    Information on getting a car towed, including shopping around for repairers, storage charges, authorising repairs, insurance coverage.

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