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  • Booking travel

    Information about consumer rights when booking travel online or with a travel agent.

  • Online shopping safety tips

    Advice for business and consumers on how to keep their money and personal details safe when shopping online.

  • Egg labelling

    The Commonwealth Government has introduced an Information Standard under the Australian Consumer Law (ACL) for all egg producers that prescribes their obligations when promoting or selling free range eggs.

  • Gift vouchers and gift cards

    Information about consumer rights relating to gift vouchers, gift cards, promotional vouchers and discount coupon books.

  • Store policies

    Information about consumer rights regarding change of mind, no refund signs, and returning products without original packaging.


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